Cart
Checkout Secure

Need Help? Call An Expert!

1-800-969-4632

Mon-Fri 8am-5pm Central

Smith & Hanks Warranty Policy

WARRANTY FOR ALL WINE REFRIGERATORS

WITH PROOF OF SALE, the following warranty coverage applies when this appliance is correctly installed, operated and maintained according to all supplied instructions. 

FOR ONE YEAR from the date of sale this appliance is warranted against defects in material or workmanship. A defective appliance will receive free repair or replacement at option of Smith & Hanks. This warranty coverage is only valid in the United States and Canada. 

FOR THREE YEARS from the date of sale, the sealed refrigerant system (tubing, evaporator, condenser, and/or compressor) of this appliance is warranted against defects in material or workmanship. If a sealed system part is defective within the first year, a new part will be supplied and installed at no charge. If a sealed system part is defective after the first year, a new part will be supplied but not installed at no charge. You are responsible for the labor cost of part installation after the first year from the date of sale. This warranty coverage is only valid in the United States and Canada.

This warranty covers ONLY product defects in material and workmanship, and will NOT pay for:

  1. A service technician to clean or maintain the product.
  2. A service technician to instruct the user in correct appliance installation, operation or maintenance.
  3. Expendable items that can wear out from normal use within the warranty time period, including but not limited to filters, or light bulbs.
  4. Service calls to correct improper appliance installation or to repair problems with house fuses, circuit breakers, house wiring, and plumbing or gas supply systems resulting from such installation.
  5. Damage to or failure of this appliance resulting from improper installation, including installation that was not performed in accordance with electrical, gas or plumbing codes.
  6. Damage to or failure of this appliance, including discoloration or surface rust, if it is not correctly operated and maintained according to all supplied instructions.
  7. Damage to or failure of this appliance, including discoloration or surface rust, resulting from accident, alteration, abuse, misuse or use for other than its intended purpose.
  8. Damage to or failure of this appliance, including discoloration or surface rust, caused by the use of detergents, cleaners, chemicals or utensils other than those recommended in all instructions supplied with the product.
  9. Damage to or failure of this appliance resulting from natural or other catastrophe, such as flood, fire or storm.
  10. Damage to or failure of parts or systems resulting from unauthorized modifications made to this appliance.
  11. Service to an appliance if the model and serial plate is missing, altered or cannot easily be determined to have the appropriate certification logo.
Added to cart!
Free shipping when you order over $249 You Have Qualified for Free Shipping Spend $249 to Unlock Free Shipping You Have Achieved Free Shipping Free Shipping For Over $x to Free Shipping Over $x to You Have Achieved Free Shipping Free shipping when you order over XX ou Have Qualified for Free Shipping
Wine Cooler Deals Reviews

Let customers speak for us

150 reviews
81%
(121)
15%
(23)
4%
(6)
0%
(0)
0%
(0)
Perfect fit. Great product. Great service

Product exactly as advertised. Very happy with my purchase. Thanks for a great experience

Must have for any serious wine drinker. ??

This thing is nice. Exactly what we needed to continue our wine collection. Now that we have purchased some higher end wines we figured it was best to keep them chilled and contained. This fridge nails it. Still trying to figure out the best confit but overall these are nice. Very nice. Hold temp well. Light looks cool.

Thanks!

Modern look and quality design�

When the cooler arrives you can tell lots of detail was put into protecting it while being transported. When you open it up everything is well packed and once I removed the tape I had to use a little Goo Gone to get the tape off of the black surface. The chrome has a nice soft brush to it that is easy to clean and didn't show fingerprints. It took me maybe 40 minutes to get set up from unpacking into my living room. It is the perfect height to go under a counter if needed. The controls are easy to operate and lock after a short while once set so make sure and hold the unlock button for at least 3 seconds to unlock. I made the mistake of not reading all the instructions and thought the display wasn't working and all it took was unlocking it and all was great. After setting the temp the cooler was at my desired temperature within 1 hour.

Thanks!

Best of both worlds

So far so good! I was searching for a duo cooler and very happy with this purchase . Love that each side has its own controls

Thanks!

Love!

Obsessed with this fridge! My husband got it for me as a surprise and it�s perfect! Runs really quiet (see video) and I LOVE that it locks to keep my kids from playing in it. Wine tastes so much better at the right temps!

Thanks!