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Summit Return Policy

Please see the below requirements for an acceptable return on any Summit products. Please note that all made-to-order models that include customizations are ineligible for return.

Requirements For a Return Authorization:

  • Merchandise must be in original unopened carton (Digital photographs may be requested to ensure packaging has not been opened. Opened packages will not be accepted).
  • Merchandise must be undamaged and in new condition upon return to FSI.
  • A minimum 25% restocking will be charged per item returned (restocking fee varies by model)
  • Dealer is responsible for arranging freight of returned unit.
  • No item may be returned after 30 days of original ship date from FSI’s facilities.

NOTE: Summit Appliance do not accept buyer's remorse returns.

To ensure that your customer orders the correct model for their needs, we strongly recommend contacting our sales team at 1-800-969-4632. We are happy to answer any questions about specifications, availability, and pricing that you may have. In an effort to assist in the reduction of buyer's remorse claims, please see the following list of helpful qualifying questions that you may want to confirm with your customer and sales rep before placing an order.

Helpful Qualifying Question:

  • Confirm the size, description, and color of the unit
  • Application/end use of the product (residential, commercial, medical, general purpose facilities, indoor/outdoor applications, etc.)
  • Counter-height (freestanding use only) vs. Built-in capable
  • Door swing/hinging (note: in the event that a customer orders a customized unit with the wrong door swing on a non-reversible door, the customer is responsible for paying for the door replacement)
  • Extra features, such as monitoring devices, locks, fans, digital thermostats, etc.

Customizations Ineligible for Return:

  • Thermometer/Alarms/Data Loggers/Digital Thermostats that have been factory-installed
  • Side locks/Keypad/Combination locks/LockBoxes installed
  • Panel-ready units (model name will include “IF” or “FR” suffix)
  • ADA undercounter units (Models with “ADA” suffix or “AL” prefix)
  • Refrigerator-freezers with factory-installed icemakers
  • Glass door models with stainless handles added (model name will include “TB”, “HH”, “HV”, or “SH” suffix)
  • Solid door models with stainless steel or diamond plate wrapped doors and signature handles (model name will include “SSTB,” “SSHV”, “SSHH”, and “DPL”)
  • Glass door models with factory door tints (options T1, T1S/F, T2/F, T3/F, T4/F)
  • Any model with a stainless steel cabinet wrap (model name will include suffix “CSS”)

Due to our commitment to continuous product improvement, all specifications are subject to change without notice. For the most up-to-date product information and to ensure all orders satisfy your customers’ expectations, we encourage you to work with our sales team.

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Wine Cooler Deals Reviews

Let customers speak for us

150 reviews
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Perfect fit. Great product. Great service

Product exactly as advertised. Very happy with my purchase. Thanks for a great experience

Must have for any serious wine drinker. ??

This thing is nice. Exactly what we needed to continue our wine collection. Now that we have purchased some higher end wines we figured it was best to keep them chilled and contained. This fridge nails it. Still trying to figure out the best confit but overall these are nice. Very nice. Hold temp well. Light looks cool.

Thanks!

Modern look and quality design�

When the cooler arrives you can tell lots of detail was put into protecting it while being transported. When you open it up everything is well packed and once I removed the tape I had to use a little Goo Gone to get the tape off of the black surface. The chrome has a nice soft brush to it that is easy to clean and didn't show fingerprints. It took me maybe 40 minutes to get set up from unpacking into my living room. It is the perfect height to go under a counter if needed. The controls are easy to operate and lock after a short while once set so make sure and hold the unlock button for at least 3 seconds to unlock. I made the mistake of not reading all the instructions and thought the display wasn't working and all it took was unlocking it and all was great. After setting the temp the cooler was at my desired temperature within 1 hour.

Thanks!

Best of both worlds

So far so good! I was searching for a duo cooler and very happy with this purchase . Love that each side has its own controls

Thanks!

Love!

Obsessed with this fridge! My husband got it for me as a surprise and it�s perfect! Runs really quiet (see video) and I LOVE that it locks to keep my kids from playing in it. Wine tastes so much better at the right temps!

Thanks!