Cart
Checkout Secure

Need Help? Call An Expert!

1-800-969-4632

Mon-Fri 8am-5pm Central

Whynter Product Manuals and Troubleshooting

Product Manuals


Whynter 92 Bottle Dual Zone Refrigerator Wine Cooler BWR-0922DZ

Whynter 166 Bottle Refrigerator Wine Cooler BWR-1662SD

Whynter 164 Bottle Dual Zone Refrigerator Wine Cooler BWR-1642DZ

Whynter Elite 40 Bottle Dual Zone Refrigerator Wine Cooler BWR-401DS

Troubleshooting

 

Possible Cause: There is a power failure. 

Solution: Ensure the appliance is plugged in and the power outlet has power.


Possible Cause: The appliance is not plugged in. 

Solution: Ensure the appliance is plugged in and the power outlet has power.


Possible Cause: A house fuse has blown or the circuit breaker is tripped. 

Solution: Replace the broken fuse or reset the breaker.

 

Possible Cause: The set temperature is too high. 

Solution: Adjust the set temperature


Possible Cause: The appliance is placed too close to a heat source. 

Solution: Keep the appliance away from the sunshine or other heat sources.


Possible Cause: The door is opened too often. 

Solution: Close the door tightly and do not open the door too frequently or for a long period of time.


Possible Cause: The door is not closed completely. 

Solution: Close the door tightly and do not open the door too frequently or for a long period of time.


Possible Cause: The door gasket does not seal properly. 

Solution: Ensure the door gasket is not loose.


Possible Cause: The front bottom grille does not have sufficient ventilation 

Solution: The front bottom grille must be completely unobstructed.


Possible Cause: The ambient (room) temperature is too low or too high. 

Solution: Decrease or increase the ambient (room) temperature.


Possible Cause: A large amount of contents has been added to the appliance. 

Solution: To minimize internal temperature fluctuation, do not add large amount of contents at once.

 

Possible Cause: The door is opened too often. 

Solution: Close the door tightly and do not open the door too frequently or for a long period of time.


Possible Cause: The door is not closed completely. 

Solution: Close the door tightly and do not open the door too frequently or for a long period of time.


Possible Cause: The door gasket does not seal properly. 

Solution: Ensure the door gasket is not loose.


Possible Cause: The noise may come from the flow of the refrigerant 

Solution: It is normal as each cooling ends, you may hear gurgling sounds caused by the flow or refrigerant in the appliance.

 

Possible Cause: Contraction and expansion of the inside walls may cause popping and crackling noises. 

Solution: Some popping or crackling noises are normal. They are caused by expansion and contraction


Possible Cause: The appliance is not level 

Solution: Make sure the cooler is on a hard and level surface. Do not place the appliance on carpet.


Possible Cause: The appliance is not level. 

Solution: Make sure the cooler is on a hard and level surface. Avoid placing the appliance on a carpeted or soft surface.

 

Possible Cause: The door was reversed and not properly installed. 

Solution: Correctly install the door.


Possible Cause: The shelves are out of position. 

Solution: Correctly install the shelves.

 

Possible Cause: E0 indicates the communication error for 3 zone models 

Solution: Call for service


Possible Cause: E1 or E2 indicates that the air temperature sensor is failed 

Solution: Call for service


Possible Cause: 

E3 or E4 indicates that the defrost sensor in the evaporator is failed” 

Solution: Call for service


Possible Cause: E5 indicates the defrost heater failure 

Solution: Call for service


Possible Cause: 

E7 indicates the door switch failure

 

Solution: Call for service


Possible Cause: 

ED indicates that the door has been left open for more than 60 seconds
 

Solution: Close the door


Possible Cause: “Door has been opened for more than 60 seconds
 

Solution: Close the door


Possible Cause: The appliance door being opened too often 

Solution: Do not open the door more often than necessary

 

Possible Cause: The ventilation opening being covered or too dusty 

Solution: Clear the obstructions and clean the dust


Possible Cause: A lengthy interruption to the power supply 

Solution: Leave the appliance to work for a while until the set temperature has been reached.


Possible Cause: A large amount of bottles has been added to the unit 

Solution: Leave the appliance to work for a while until the set temperature has been reached.

 

Possible Cause: The display temperature is out of the range 

Solution: Only temperatures within the range 16~99°F/-9~37°C the appliance can display will be shown. If the temperature is not within this range, the icon — will be displayed instead. That is normal.

Added to cart!
Free shipping when you order over $249 You Have Qualified for Free Shipping Spend $249 to Unlock Free Shipping You Have Achieved Free Shipping Free Shipping For Over $x to Free Shipping Over $x to You Have Achieved Free Shipping Free shipping when you order over XX ou Have Qualified for Free Shipping
Wine Cooler Deals Reviews

Let customers speak for us

151 reviews
81%
(122)
15%
(23)
4%
(6)
0%
(0)
0%
(0)
Great delivery

Better than expected

Perfect fit. Great product. Great service

Product exactly as advertised. Very happy with my purchase. Thanks for a great experience

Must have for any serious wine drinker. ??

This thing is nice. Exactly what we needed to continue our wine collection. Now that we have purchased some higher end wines we figured it was best to keep them chilled and contained. This fridge nails it. Still trying to figure out the best confit but overall these are nice. Very nice. Hold temp well. Light looks cool.

Thanks!

Modern look and quality design�

When the cooler arrives you can tell lots of detail was put into protecting it while being transported. When you open it up everything is well packed and once I removed the tape I had to use a little Goo Gone to get the tape off of the black surface. The chrome has a nice soft brush to it that is easy to clean and didn't show fingerprints. It took me maybe 40 minutes to get set up from unpacking into my living room. It is the perfect height to go under a counter if needed. The controls are easy to operate and lock after a short while once set so make sure and hold the unlock button for at least 3 seconds to unlock. I made the mistake of not reading all the instructions and thought the display wasn't working and all it took was unlocking it and all was great. After setting the temp the cooler was at my desired temperature within 1 hour.

Thanks!

Best of both worlds

So far so good! I was searching for a duo cooler and very happy with this purchase . Love that each side has its own controls

Thanks!